SpikeAI
AI chat for businesses
Turn your website into your best salesperson
A smart website chatbot, trained on your business, answering customers and capturing leads around the clock.
SpikeAI answers customer questions instantly and captures leads 24/7, trained on your own content rather than generic AI waffle. Set up for you by a local UK team.
- Live in days, not months
- Trained on your content
- Works on any website
from £27.50 per month + VAT
An AI assistant that lives on your website
It learns your business from your own content, then answers customers naturally, day and night
Trained on your business, not the whole internet
Instead of guessing, SpikeAI answers from a knowledge base built out of your own content. Add your services, prices, policies and FAQs in the dashboard, or upload brochures and point it at your existing website. Change a price and the assistant uses the new information immediately, so customers are never told something out of date.
Every answer is grounded in your real content, so it stays accurate and on brand, with smart retrieval keeping replies relevant as your content grows.
Every conversation becomes an opportunity
A chat is only useful if it turns into business. When a customer is ready, SpikeAI collects their name, email and enquiry details and logs the whole conversation. Leads land in your enquiry inbox and can be emailed to you the moment they arrive, so nothing slips through the cracks.
The dashboard shows you the questions customers ask most, so you learn about your customers over time and keep improving the answers.
Looks and sounds like part of your team
The assistant should feel like yours, not a bolt on. Set its name, avatar, colours, welcome message and suggested questions from a simple dashboard. It sits neatly in the corner of any site and looks great on desktop and mobile.
You stay in control from that same dashboard: update its knowledge, tweak its replies and read every enquiry, with changes applying instantly.
Why businesses choose SpikeAI
Not just another chatbot. An assistant that actually knows your business, with a local team behind it.
Accurate, never generic
Grounded in your real content, so every answer is right and on brand.
Always on, 24/7
Replies instantly, day and night, so you never miss a customer.
Turns chats into leads
Captures names, emails and enquiries straight to your inbox.
Done for you, locally
A UK team in Corby builds, trains and runs your assistant for you.
Up and running in three steps
No technical know how needed. We handle the heavy lifting and have your assistant live fast.
Tell it about you
Add your website, brochures or FAQs through your dashboard. We train your assistant on your real business content so it answers like an expert.
Add one line of code
Paste a single snippet into your site, or we add it for you. The chat bubble appears, styled in your colours, ready to talk to customers.
Win more enquiries
Customers get instant help, you get qualified leads in your inbox, and the dashboard shows you what is working.
Everything you get out of the box
A quick look at what your SpikeAI assistant does from day one
Trained on your business
Answers come from your own content, never generic waffle.
Always on, 24/7
Instant replies day and night, so you never miss a customer.
Custom enquiry forms
Tailor the fields you capture, with BCC and email digests.
Enquiry inbox
Every lead in one place, with instant email alerts.
Import Studio
Pull in documents, web pages and spreadsheets (CSV, XLSX).
Backup and restore
Snapshot your knowledge vault and roll back anytime.
On brand
Your colours, name, avatar and tone of voice.
Add to any site
One snippet, plus an inline mode and a JavaScript API.
Preview and test bot
Try changes safely in a sandbox before they go live.
Secure by design
2FA, encryption and per-site controls, GDPR friendly.
Analytics
See the questions customers ask most over time.
Help Centre
Built-in guides so you always know what to do next.
On the roadmap
Live chat
Jump into any conversation in real time. Back in development while we make it even better.
WhatsApp alerts
Get pinged the moment a hot lead arrives, and reply where your customers already are.
Booking in chat
Let customers book appointments right inside the conversation.
See it working for businesses like yours. Then check the pricing.
We have built three live demos you can chat to right now: a window company, a hair salon and an engineering firm. Ask them anything and watch SpikeAI answer. Plans suit every size of business, with a monthly token credit included and no surprises.
Simple plans, no surprises
Choose monthly or yearly billing. Pay yearly and your effective monthly cost drops. All prices exclude VAT.
A simple taster to get an AI assistant on your site.
£330 billed yearly
- AI chat widget on your website
- Trained on your core content
- Custom name, colours & greeting
- Mobile & desktop ready
- £5 of token credit included each month
The full assistant, with everything a growing business needs.
£660 billed yearly
- Everything in Starter, plus:
- £10 of token credit included each month
- Lead capture & enquiry inbox with email alerts
- Customisable enquiry forms with BCC & digests
- Import Studio: documents, web pages & spreadsheets
- Knowledge backup & restore
- Preview & test bot
- Business hours & offline messages
- Full analytics dashboard
A bespoke deployment, isolated and tailored entirely to you.
- Everything in Core, plus:
- Fully customisable to your needs
- Completely siloed from SpikeAI Core
- Your own dedicated environment
- Priority support & onboarding
Questions about SpikeAI?
Maybe we already have your answer...
Do I need any technical skills?
Not at all. We set everything up and give you one line of code to paste in, or we will add it to your site for you.
How does it know about my business?
You train it on your own content through the dashboard, including your website pages, documents, brochures and FAQs, so every answer reflects your real services, prices and policies.
Which websites does it work on?
Any of them. SpikeAI drops onto WordPress, Wix, Shopify, Squarespace or a fully custom site with a single snippet.
What happens to the enquiries it captures?
They land in your enquiry inbox and can be emailed to you instantly, with the full conversation attached so you have all the context.
How quickly can it go live?
Most assistants are live within a few days of sharing your content, not weeks or months.
How is this different from ChatGPT or a generic chatbot?
SpikeAI only answers from your own business content, so it stays accurate and on brand instead of giving generic or made up answers. It is built around the practical things a business needs, like capturing enquiries and handing over to a human.
Can I update what it knows?
Yes. Add or edit your knowledge anytime in the dashboard and the change applies instantly, so customers are never told something out of date.
What happens if it cannot answer something?
It answers honestly rather than guessing. When something needs a person, it captures the enquiry and can point the customer to a human or your contact details.
Is my data secure and GDPR friendly?
Yes. Conversations are encrypted, handled with per site controls and rate limiting, and built to be GDPR friendly from the ground up.
How much does it cost and is there a contract?
Plans start from £27.50 per month plus VAT on yearly billing. Monthly plans are rolling with no long contract, and paying yearly gives you a month free. See the pricing section above for full details.
Do I need a website already?
No. SpikeAI works on any existing site, and if you do not have one yet we can build your website and add your assistant in one go.
Ready to give your website a brain? Get started today.
Get a SpikeAI assistant trained on your business and start capturing more enquiries this week. Tell us about your business and we will show you exactly how it would work for you. Want a website too? We can design your site and add your assistant as one job, from one team.